Refund policy

Easy, Hassle-Free Returns

At CookHaven, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return your order within 30 days for a full refund.

Eligibility for Returns:

  • Items must be in their original condition and packaging.
  • Used or damaged products cannot be accepted for return.
  • Please retain your proof of purchase when requesting a return.

How to Return:

  1. Contact our customer support at support@cookhaven.store or call (800) 481-3239.
  2. Our team will guide you through the return process.
  3. Once we receive and inspect your item, your refund will be processed within 5-7 business days.

Shipping Fees:
All returns within 30 days are free of charge, including international shipping.

Your happiness is important to us, and we make returns simple and worry-free.